Definitions and Terms
Average Days to Pay
The average number of days it takes a company to pay an invoice. Days are counted starting with the invoice date, and cease upon receipt of payment.
Recourse Percentage
The overall percentage based on the dollar amount of the invoices from this company that were charged back to a TAB Bank customer divided by the total of the paid positive invoices.
Percentage Invoices over 60
The total percentage of open and closed invoices that aged over sixty days prior to payment.
Dilution
The difference between the face amount of invoice(s) and the total amount that the customer paid regardless of chargeback.
TAB Overall Rating:
TAB Bank's overall rating based on the factors of average days to pay, recourse percentage, percentage of invoices over sixty days, and customer dilution.
Credit Limit
The maximum amount of credit extended by TAB Bank on the customer. This amount expresses the total amount of invoices that TAB Bank is currently willing to purchase for factoring.
Remaining Credit
The total dollar amount of credit that is available to TAB Bank clients for factoring invoices.
Frequently Asked Questions
- How do I add a customer to my favorites?
On the SEARCH page, Search for the company by selecting some search paremeters. After you have located the company that you are looking for select that customer. Scroll down the page to the "FAVORITE STATUS" and you can choose "Add to Favorites." - Can others see the notes that I place on a customer?
No, the notes that you make are tied to your individual login. - Can others see the ratings I give a customer?
Yes, the customer star ratings are based on client feedback but are averaged with all user feedback . - What if a customer is not found in this database?
If the customer is not in the database, please contact your Relationship Manager with the customer detail including the business name, address, phone and fax. Our credit team will research the company and get back to you. - How do I change or turn an alert off?
Choose the customer from your customer favorites and click the setup alert button. Select the Alert Type that you would like to change or inactivate. To change the alert select the new criteria (i.e. lower star rating or change the e-mail address), and then click update. To turn off the alert, uncheck the Active Alert checkbox.
- What is the FMCSA Status, and why does clicking this button send me to an external link?
The FMCSA or Federal Motor Carrier Safety Administration is a division of the Department of Transportation. The FMCSA distributes data on motor carrier safety. The FMCSA status button sends you to the government website where you can search the transportation business for authority status and other importation business details. - Can I set an alert to go to multiple e-mail addresses?
The best way to send an alert to multiple people is to set up an e-mail group, that way multiple people can be alerted with a single e-mail address. - What if I would like to factor invoices for more than the amount of the remaining credit listed on a customer?
Please contact your Relationship Manager with the details of the transaction. They will take this information to the credit team and let you know if the maximum credit amount can be raised to accommodate your needs. - My Questions wasn't answered here. Who can I contact?
Please reach out to your Relationship Manager to answer any additional questions that you have regarding credit services, or use the CONTACT page.